We understand that past experiences can shape how young people engage with learning, relationships, and the world around them. Many of our students have faced significant challenges – whether emotional, social, or physical – and we are committed to creating a safe, nurturing environment where all students can feel secure, understood, and supported.

Our trauma-informed approach recognises that behaviours are often a form of communication. We respond to students with empathy, curiosity, and consistency, rather than with judgement or punishment. Staff are trained to recognise the signs of trauma and to implement strategies that prioritise emotional safety, trust-building, and positive relationships.

Key Principles of Our Trauma-Informed Approach:

• Safety – Creating predictable routines, calm spaces, and emotionally safe classrooms.
• Trust and Transparency – Building honest, respectful relationships between staff and students.
• Empowerment – Supporting student voice, choice, and self-regulation.
• Collaboration – Working alongside families and professionals to provide holistic support.
• Understanding – Responding to behaviour through the lens of "What has happened to this student?" rather than "What is wrong with them?"

By embedding trauma-informed practice throughout our curriculum, routines, and pastoral systems, we help students rebuild confidence, develop resilience, and re-engage with education. Every interaction is an opportunity for connection, regulation, and growth.

Relationships are at the heart of everything we do at In Toto Ed. We believe that positive, trusting relationships are the foundation for learning, emotional growth, and long-term wellbeing. Our relational approach guides every aspect of our provision – from daily routines to behaviour support, staff training to student voice.

Why Relationships Matter

Young people thrive when they feel safe, seen, and valued. Many of our students have experienced disruption, adversity, or change in their lives, and our role is to create a consistent, supportive environment where they can rebuild trust and confidence.

We understand that behaviour is a form of communication. We do not respond with punishment, but with curiosity, compassion, and care. Every interaction is an opportunity to connect, support regulation, and foster resilience. We pride in taking the time to build strong relationships with each and every one of our students. This could be through interventions, daily walks and check-ins, or even a cup of tea and a chat.

Key Principles of Our Relational Practice

• Connection First
  We prioritise emotional connection before correction. Students are more likely to engage and succeed when they feel respected and understood.
• Consistency and Predictability
  Familiar routines and reliable adult responses help students feel safe and reduce anxiety.
• Empathy and Attunement
  Staff are trained to recognise emotional cues and respond sensitively, helping students name and manage their feelings.
• Restorative Practice
  When things go wrong, we focus on repairing relationships rather than assigning blame. Reflection and reconnection are part of the process.
• Belonging and Inclusion
  Every student is welcomed as a valued part of our community. We celebrate diversity and promote a sense of shared responsibility.

Supporting Growth Through Relationships

By building strong, secure relationships with students, families, and professionals, we create a learning environment where everyone feels they matter. Our relational approach isn’t a set of rules – it’s a mindset. It’s how we communicate, care, and cultivate a culture of respect.